Do you have at least two years of experience in Customer Service or Sales Support in the Freight Forwarding, Logistics, or Shipping industry? APPLY now!
Job Summary
HMO on Day 1
Receive promising perks and rewards
Experience travel opportunities
Get recognized for what you do
Achieve work-life balance
Improve exponentially with enhanced learning
Responsibilities
Client Specific tasks
Place export bookings with origin office.
Confirm export booking details with origin office.
Confirm shipment ready date for collection with origin office.
Confirm shipment pick up date schedule with origin office.
Confirm airline website tracking departure and arrival data.
Request Debit Note and Profit share upon origin departure date.
Chased Debit Note and Profit share weekly.
Other tasks
Quoting (General Cargo) /Spot Quote
Rate Management
Entering/Updating New rates (lines) – Client and Supplier
EDI Costings/Quote Systems
Adding CIV and PO numbers in jobs
Cancelling & Archiving Orders
Container Breakup Update
Landed Costing
Product Listing
Update Transfer number
Update Exchange rates
Deriving EFT/FTP Reports
DAP/DDU/DDP quote
Updating Handling Charge
Updating Sailing Schedule
Requirements
At least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or Shipping industry is a requirement
Must have high level of attention to detail and accuracy
Excellent English skills in both written and oral
Ability to cope with repetitive or continuous support queries
Solid computer skills with the ability to learn new systems quickly
With positive attitude towards difficult situation
Willing to work in Ortigas or Cubao
Can start ASAP and amenable to morning and weekend schedules
